Mighties — Joint Care for Dogs & Cats

Where we ship

We currently ship to addresses in the United Kingdom (England, Scotland, Wales, and Northern Ireland). If you'd like to be told when we add other countries, sign up to our newsletter.

Who we use

All Mighties orders are sent with Royal Mail. We've picked Royal Mail because they reach every UK address — including the islands and the Highlands — and their delivery network is the most reliable for letterbox-friendly tubs.

Processing time

Orders placed before 2pm on a working day are dispatched the same day. Orders placed after that, or at weekends and on UK bank holidays, are dispatched the next working day.

Delivery options

Option	Estimated delivery	Cost
Royal Mail 48	2–3 working days	£4.95
Royal Mail 48 Tracked	2–3 working days, with tracking	£7.95
Royal Mail 24	1–2 working days	£6.95
Royal Mail 24 Tracked	1–2 working days, with tracking	£9.95
Free Royal Mail 48	2–3 working days	Free on orders over £50

Tracked options add £3 to either Royal Mail 48 or Royal Mail 24 — choose at checkout if you'd like a tracking link.

Free shipping

Spend over £50 and we'll cover Royal Mail 48 delivery for you, automatically applied at checkout. Tracked upgrades remain available for the £3 add-on.

Tracking your order

If you choose a Tracked option, you'll receive a dispatch email with a Royal Mail tracking link as soon as your order leaves us — usually within a couple of hours of you placing it. Untracked Royal Mail 24 and 48 services don't include a tracking number, but you'll still get a dispatch confirmation by email.

Delivery times

Estimated delivery times are estimates, not guarantees. They can occasionally be affected by:

Royal Mail service delays.
Severe weather, strikes or local disruption.
Incorrect or incomplete address details supplied at checkout (please double-check before paying).

If your order hasn't arrived within 10 working days of dispatch, email support@mighties.co.uk and we'll chase it up with Royal Mail.

Address accuracy

We use the address you supplied at checkout exactly as written. We can't change a delivery address after dispatch, so please check your details carefully before paying. If a parcel comes back to us because the address was incorrect or no one was available to take it, we'll reach out to arrange redelivery (you may be asked to cover any reshipment cost).

Damaged in transit

If your tub arrives damaged or with the seal broken, do not throw the packaging away — photograph it as soon as you can and email support@mighties.co.uk within 30 days. We'll arrange a free replacement.

Returns

For information on returning an unopened tub or sending back a faulty/incorrect item, see our Refund Policy.

Shipping Policy